Shipping Policy

PROCESSING TIME IS CURRENTLY 1-3 BUSINESS DAYS BEFORE THE ORDER IS SHIPPED

Questions about shipping should be to sent to us at shipping@pureenergycrystals.com

  • USPS First-Class Mail: 3-5 business days for smaller items like letters or lightweight packages (under 13 ounces).
  • USPS Priority Mail: 2-3 business days for packages and envelopes.
  • USPS Parcel Select Ground: 5-8 business days, for a more economical but slower option.
You can place your order online, through email, over the phone, or even via text—whatever is most convenient for you!

Placing an Order with Pure Energy Crystals

We make it easy for you to place an order, no matter how you prefer to communicate! Here's how you can order through email, text, or phone:
 

1. Email

  • Send us an email at sales@pureenergycrystals.com with the details of the crystals or products you'd like to order.
  • Be sure to include any specific preferences (e.g., sizes, types, or quantities).
  • We’ll reply promptly with a detailed invoice for your order.

2. Text

  • Text us at (305) 980-0877 with the name and details of the crystals you’d like to purchase.
  • Once we’ve confirmed the details, we’ll text or email you an invoice for review and payment.

3. Phone

  • Call us at (305) 980-0877, and we’ll assist you in selecting the perfect crystals over the phone. We stay quite busy, so if we miss your call, please leave a detailed message, and we’ll get back to you as soon as possible.
  • After confirming your choices, we’ll send you an invoice via email or text for payment.

Payment & Shipping Process

After the invoice is sent, we’ll prepare your order for shipping as soon as we receive the payment confirmation. Your product will then be carefully packaged and shipped to you promptly.
 
✨ Feel free to reach out if you have any questions—we’re here to help! ✨