Privacy Policy

Last Updated: June 4th, 2025

This Privacy Policy explains how Pure Energy Crystals ("we", "our", or "us") collects, uses, shares, and protects your personal information when you visit our website https://pureenergycrystals.com, use our services, or make a purchase.

By accessing or using our website or services, you agree to the terms outlined in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy regularly.

How We Collect and Use Your Personal Information

We collect your personal information through:

  • Direct interactions (e.g., placing an order or contacting support)

  • Automated technologies (e.g., cookies and analytics tools)

  • Third-party services (e.g., payment gateways and marketing partners)

We use this information to:

  • Provide and manage our services

  • Process payments and fulfill orders

  • Communicate with you

  • Improve site performance and user experience

  • Comply with legal obligations

  • Promote our products and services

What Personal Information We Collect

We may collect the following types of personal data:

  • Contact Information: Name, email address, shipping/billing address, phone number

  • Order Information: Items purchased, order history, transaction details

  • Account Information: Login credentials and preferences if you create an account

  • Browsing Data: IP address, browser type, device type, referral source, pages visited, time on site

Information We Collect Directly from You

This includes any information you provide voluntarily, such as:

  • When placing an order

  • Signing up for a newsletter or account

  • Contacting customer service

  • Participating in promotions or surveys

Information We Collect through Cookies

We use cookies and similar tracking technologies to understand how you interact with our site. This may include:

  • IP address and device identifiers

  • Browser type and operating system

  • Date/time of visits

  • Page views and on-site behavior

You can manage or disable cookies through your browser settings.

Information We Obtain from Third Parties

We may receive your information from:

  • Payment Processors: For secure order payments

  • Marketing Platforms: If you’ve interacted with our ads or email campaigns

  • Analytics Tools: To understand usage and improve performance

These third parties are required to handle your data according to applicable laws and our contractual agreements.

How We Use Your Personal Information

We use the collected data to:

  • Process and ship orders

  • Authenticate and manage your account

  • Send order updates and promotional messages

  • Personalize content and product recommendations

  • Monitor for fraud or suspicious activity

  • Comply with legal and regulatory requirements

Cookies

Cookies help us enhance your experience. They allow us to:

  • Remember login and cart details

  • Analyze site traffic and usage

  • Show personalized content and ads

You can opt out of certain cookies through your browser or ad preferences settings.

How We Disclose Personal Information

We may share your information with:

  • Service providers: Such as web hosting, payment processors, shipping carriers

  • Legal authorities: When required to comply with laws or respond to legal processes

  • Business partners: As part of business transfers like mergers or acquisitions

We do not sell your personal data.

Third-Party Websites and Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies.

Children’s Data

Our site and services are not intended for children under the age of 13 (or relevant age in your jurisdiction). We do not knowingly collect personal data from children. If you believe your child has provided us with personal information, please contact us, and we will take appropriate steps to delete it.

Security and Retention of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure. We retain your data only as long as necessary for business or legal reasons.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal data

  • Correct or update inaccurate information

  • Delete your data (with certain limitations)

  • Restrict or object to processing

  • Opt out of marketing communications at any time

To exercise these rights, contact us at the email below.

Complaints

If you have concerns about how we handle your personal information, contact us directly. You may also have the right to lodge a complaint with a data protection authority in your region.

International Users

If you are accessing our services from outside the United States, your data may be processed and stored in the U.S. or other jurisdictions. We take steps to ensure appropriate safeguards are in place to comply with applicable privacy laws.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

📧 Email: privacypolicy@pureenergycrystals.com