Transparency & Trust


Last Updated: March 15, 2026

At PURE ENERGY CRYSTALS, we are committed to transparency and to handling your personal information with care and respect. This policy explains how we collect, use, and protect your data when you visit pureenergycrystals.com. By using our website, you agree to the practices described in this policy. We encourage you to read it carefully.

We never sell your personal data to third parties.

1. Data Controller 🏢

The data controller responsible for your personal information is:

PURE ENERGY CRYSTALS

PURE ENERGY CRYSTALS LLC

1 South Blvd E, Unit 64

Davenport, FL 33837

privacypolicy@pureenergycrystals.com

2. We May Update This Policy 📝

We may update this Privacy Policy periodically to reflect changes in applicable law or our internal practices. The date at the top of this page will always reflect the most recent revision. We recommend reviewing this policy occasionally to stay informed.

3. How We Collect Your Information 🔍

We gather information in three main ways:

  • Directly from you — when you place an order, create an account, sign up for our newsletter, or reach out to our customer service team
  • Automatically — through cookies and analytics tools that collect data about how you interact with our site
  • From trusted third parties — such as payment processors and marketing platforms

4. What Information We Collect 💎

Contact Details

Your name, email address, shipping and billing address, and phone number

Order Information

Purchase history, transaction details, and shipment tracking data

Account Information

Login credentials and account preferences if you create an account with us

Browsing Data

IP address, device type, browser information, pages visited, and time spent on our site

5. How We Use Your Information & Our Legal Basis ✨

We use your personal data for the following purposes, each supported by a lawful basis under applicable law:

  • To process and fulfill your orders — necessary for the performance of a contract
  • To maintain the security and functionality of your account — necessary for the performance of a contract
  • To send order confirmations and delivery updates — necessary for the performance of a contract
  • To communicate news about products and promotions — based on your consent (you may withdraw consent and opt out at any time)
  • To provide personalized product recommendations — based on our legitimate interest in improving your experience
  • To analyze site traffic and usage — based on our legitimate interest in improving our services, subject to your cookie preferences
  • To prevent fraud and comply with legal obligations — necessary for compliance with applicable law

6. Cookies & Tracking Technologies 🍪

Cookies are small data files placed on your device that help us improve your experience on our site. We also use third-party tools such as Google Analytics and Meta Pixel to understand how visitors use our site and to deliver relevant content.

We use cookies for the following purposes:

  • Essential cookies — required for core site functionality, such as maintaining your shopping cart and login session
  • Analytics cookies — used to measure traffic and understand user behavior (e.g., Google Analytics)
  • Marketing cookies — used to deliver relevant advertisements based on your interests

Non-essential cookies (analytics and marketing) will only be placed with your consent, which you may provide or withdraw at any time via our cookie consent banner or through your browser settings. Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal.

7. Who We Share Your Information With 🤝

We share your personal data only when necessary and with the following parties:

Service Providers

Web hosting, payment processing, and shipping companies that support our operations

Analytics & Advertising Partners

Partners such as Google and others, subject to your cookie consent preferences

Legal Authorities

When required by law, court order, or to protect our legal rights

Business Successors

In the event of a merger, acquisition, or sale of business assets

We do not sell your personal data to third parties.

8. Third-Party Links 🔗

Our site may link to external websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing any personal information with them.

9. A Note About Children 👶

Our products and services are not directed at individuals under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal information to us, please contact us immediately so we can take appropriate action.

10. Data Security & Retention 🔐

We implement industry-standard security measures to protect your personal data against unauthorized access, disclosure, or loss. While no system can guarantee absolute security, we are committed to maintaining appropriate safeguards. We retain your information only for as long as necessary to fulfill business or legal obligations.

11. Your Rights 🎯

Depending on where you live, you may have the right to:

  • Access or download a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data
  • Restrict or object to certain uses of your information
  • Withdraw consent from marketing communications (an unsubscribe link is included in every promotional email we send)

Want to exercise any of these rights? Just reach out to us using the contact info in Section 13 below.

🇪🇺 EU Residents — GDPR

If you are located in the European Union, you have the right to access, correct, delete, or transfer your personal data under the General Data Protection Regulation (GDPR). You also have the right to object to processing based on legitimate interests, and the right to data portability.

To submit a request, please contact us at privacypolicy@pureenergycrystals.com. You also have the right to lodge a complaint with your local supervisory authority (e.g., your national data protection authority) if you believe your rights have not been adequately addressed.

🌴 California Residents — CCPA / CPRA

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, share, or sell
  • The right to delete your personal information, subject to certain exceptions
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of your personal information. Note: while we do not sell your data, certain advertising and analytics practices (such as the use of third-party tracking tools) may constitute "sharing" under California law. You may opt out via our cookie consent settings.
  • The right not to be discriminated against for exercising your privacy rights

To exercise your California rights, please contact us using the details in Section 13. We will respond to verifiable requests within 45 days.

12. International Data Transfers 🌍

If you are accessing our website from outside the United States, please be aware that your data may be processed in the United States or other countries. Where data is transferred outside the European Economic Area, we ensure that appropriate safeguards are in place — such as Standard Contractual Clauses — to comply with applicable international privacy laws.

13. Contact Us 📬

If you have questions, concerns, or requests relating to this Privacy Policy, please contact us at:

PURE ENERGY CRYSTALS
1 South Blvd E, Unit 64
Davenport, FL 33837

You also have the right to file a complaint with your local data protection authority if you feel your concerns have not been adequately addressed.

Thank you for being part of the PURE ENERGY CRYSTALS community. Your trust means everything to us. ✨