Privacy Policy
Transparency & Trust
At Pure Energy Crystals, we believe in transparency and treating your personal information with the same care we give our crystals. This policy explains how we collect, use, and protect your data when you visit https://pureenergycrystals.com.
By using our website, you're agreeing to these practices. Thanks for trusting us with your information!
We May Update This Policy 📝
Privacy laws and our practices evolve. When we make changes, we'll update the date at the top of this page. We recommend checking back occasionally to stay informed.
How We Collect Your Information 🔍
We gather information in three main ways:
- Directly from you – when you place an order, sign up for our newsletter, or reach out to customer service
- Automatically – through cookies and analytics that track how you use our site
- From trusted partners – like payment processors and marketing platforms
What Information We Collect 💎
Here's what we might gather:
Contact Details
Your name, email, shipping/billing address, and phone number
Order History
What you've purchased, transaction details, and order tracking info
Account Info
Login credentials and preferences if you create an account with us
Browsing Behavior
IP address, device type, browser info, pages you visit, and how long you stay
How We Use Your Information ✨
We use your data to make your experience smooth and personalized:
- Process and ship your crystal orders
- Keep your account secure and up-to-date
- Send order confirmations and delivery updates
- Share news about new products and special offers (you can opt out anytime!)
- Recommend products based on your interests
- Protect against fraud
- Meet legal requirements
About Cookies 🍪
Cookies are small files that help us remember you and improve your experience. They let us:
- Keep items in your cart between visits
- Remember your login details
- Understand which pages are most popular
- Show you relevant content and ads
You can adjust your cookie preferences in your browser settings anytime.
Who We Share Your Information With 🤝
We only share your data when necessary:
Service Providers
Web hosting, payment processing, and shipping companies that help us run our business
Legal Authorities
When required by law or to protect our rights
Business Partners
In the event of a merger, sale, or business transfer
We never sell your personal data to third parties.
Third-Party Links 🔗
Our site may link to external websites. We can't control their privacy practices, so please review their policies before sharing your information with them.
A Note About Children 👶
Our products and services aren't intended for anyone under 13. If you believe a child has shared their information with us, please let us know immediately so we can delete it.
How We Protect Your Data 🔐
We use industry-standard security measures to safeguard your information. While no system is 100% foolproof, we're committed to keeping your data safe. We only keep your information as long as needed for business or legal purposes.
Your Rights 🎯
Depending on where you live, you may be able to:
- Access or download your personal data
- Correct outdated or incorrect information
- Request deletion of your data
- Limit how we use your information
- Unsubscribe from marketing emails (there's an unsubscribe link in every email we send)
Want to exercise any of these rights? Just reach out to us using the contact info below.
International Users 🌍
If you're visiting from outside the United States, your data may be processed in the U.S. or other countries. We ensure appropriate protections are in place to comply with international privacy laws.
Questions or Concerns? 📬
We're here to help! If you have any questions about this policy or how we handle your data, please contact us:
📧 privacypolicy@pureenergycrystals.comYou also have the right to file a complaint with your local data protection authority if you feel we haven't addressed your concerns.
Thank you for being part of the Pure Energy Crystals community. Your trust means everything to us. ✨