💎 Frequently Asked Questions 💎

Welcome to Pure Energy Crystals — we're truly blessed to have you here! Whether you're just beginning your crystal journey or you're a longtime collector, our prayer is that each piece you receive brings peace, joy, and encouragement.

🌟 What types of crystals and gemstones do you sell?

We offer a thoughtfully curated collection of high-quality, ethically sourced crystals and gemstones that celebrate God's magnificent creation. From familiar favorites like amethyst, rose quartz, and citrine to unique and rare finds, each piece is selected with prayer and intention. We hope every crystal serves as a beautiful reminder of the Lord's artistry and brings meaning, peace, and joy to your life.

🙏 What are the benefits of using crystals and gemstones?

Crystals are part of God's beautiful creation, and many people find them helpful for reflection, prayer, and spiritual encouragement. While they are never a substitute for faith, prayer, or Scripture, they can serve as gentle reminders of God's presence, peace, and promises in our daily lives. 

🕊️ How do I care for my crystals?

Caring for your crystals can be a meaningful way to refresh your environment and refocus your heart on God's goodness. Here are some gentle, faith-centered ways to care for these beautiful gifts:

✨ How can I use crystals for encouragement and prayer?

There are many beautiful ways to incorporate crystals into your spiritual life as reminders of God's love:

Remember: Your hope and strength come from the Lord, not the stone. Crystals are simply a beautiful part of His handiwork to remind us of His glory.

🌍 Are your crystals natural?

Yes! The vast majority of our crystals are 100% natural and ethically sourced, just as God created them in the earth. If a stone has been enhanced or lab-created, we always share that information clearly and honestly in the product description. We believe in transparency and integrity in all our practices, as called by our faith.

📦 What if the product I want is out of stock?

Please don't hesitate to reach out to us! We'd be blessed to help and may be able to offer an estimated restock date or prayerfully suggest a similar piece that fits your needs and speaks to your heart. God's timing is perfect, and we trust He will provide what you need.

💎 Do you offer discounts for large or bulk orders?

Yes! For purchases over $5,000 USD, we're happy to provide special pricing as God has blessed us to bless others. Please email us at orders@pureenergycrystals.com and we'll be glad to prayerfully assist you with your needs.

🚚 How long does shipping take?

Most domestic orders are processed with care within 1–3 business days. Once your order ships, you'll receive tracking information to follow its blessed journey to your doorstep.

🌍 Do you ship internationally?

Yes, we do! We're thankful and blessed to serve God's people around the world. For international shipping inquiries, please email us at sales@pureenergycrystals.com and we'll walk you through the options. (Customs fees may apply depending on your country.)

💝 What is your return policy?

Your satisfaction is important to us, and we want you to be blessed by your purchase. If you're not completely happy with your order, please reach out within 7 days of receiving it. Items must be returned in their original condition. Click here to read our full return policy, created with Christian integrity and love.

🎁 Can I request a custom crystal kit or gift set?

Absolutely! We would be honored and blessed to create a personalized set for you or someone special. Let us know your needs, the message of faith you'd like the gift to convey, or any specific prayers you'd like us to keep in mind, and we'll prayerfully and thoughtfully prepare something unique that honors God.

"Every good and perfect gift is from above, coming down from the Father of the heavenly lights..."

— James 1:17 (NIV)